Below are key services that offer information, support and guidance to families, with specific services for children and their families with Special Educational Needs or a Disability (SEND).
Ealing Family Information Service (FIS) ensures that children, young people and families aged 0-19 (up to 25 for young people with additional needs) living in the borough, get the information, advice and guidance they need on all the local services and different types of support available to them. Support and advice includes: family support and outreach services, help with finding Ofsted registered childcare, understanding and accessing childcare funding, education, leisure activities, children centres, Early Start Ealing, services for young people and more.
Family Information Service SEND Officer
The FIS has a dedicated SEND Officer who provides advice, support and specialist information for families who have a child with additional needs or disability. A bespoke support service is also available to families who are experiencing challenges in accessing services such as childcare, that meet the needs of their child.
The FIS manages the SEND Local Offer. If you experience difficulty finding information, have a query or would like to share feedback in relation to the Local Offer website, please get in touch.
FIS SEND Officer
Ealing Family Information Service
020 8825 5588
Contact Ealing (formerly Contact a Family) provide information and support to parents and carers of disabled children. They run a number of parent information workshops throughout the year on a range of topics relating to disability as well as condition-specific support groups. Families can also access seasonal events and family trips.
St Georges community Centre
8-12 Lancaster Road
020 8571 6381 or 020 8571 6400 (Mon-Fri, 9am-4.30pm)
0808 808 3555 (Mon-Fri, 9am-5pm)
provides information, advice, and signposting for unpaid carers across Ealing. Services include benefits advice, help with form-filling, referral to services, peer support groups, FREE counselling, a carers’ forum, coffee mornings, legal advice and reduced price holistic therapies.
Ealing Carers Centre
1 Edgecote Close
020 3137 6194
Ealing Carers Centre Ealing Young Carers Project for under 18’s, provides information and advice, fun activities in school holidays, regular after school clubs, lunch clubs, homework clubs and one-to-one support. The project is a chance for the young carers to have a break from their caring role and to meet other young carers in a similar situation. The aim is to make each club a place where young carers can have fun and support each other in a safe environment.
Brentford FC Community Sports Trust
37 Half Acre
020 8326 7044
Ealing Mencap represents the interests of people with learning disabilities and their carers within the borough of Ealing. Ealing Mencap offers a range of opportunities and services for people with learning disabilities as well as their carers and families: Life skills, training, advice, housing support, travel training, social clubs and children’s services. Services are based at their main centre, Enterprise Lodge, as well as in the community, at other centres in the borough.
020 8566 9575, (Mon-Fri, 9am-5pm)
Ealing Parent Carer Forum was set up to give local parents a voice in planning and delivering services to children with disabilities/additional needs.
If you care for a child or young adult with additional needs in education, health or social care the Ealing Parent & Carer Forum is for you. They work to ensure Ealing Council, local health and other service providers understand what our children and young adults really need to deliver the support that is so essential to their development.
As a parent or carer your opinions count. With your help the forum can have a real impact. It means the views and wishes of members and their children are taken into consideration when policy decisions are made.
We also realise that first and foremost parents want practical advice on the issues they face and therefore offer monthly free information workshops sessions on a variety of topics. See the event page on this website for details of our next session.
To join the forum or simply find out more please email on email@example.com
Administrator on firstname.lastname@example.org or
Chair on email@example.com
Phone number : 07955 820148
Early Start Ealing Health Visitors provide support for all families with children under the age of five who live in the London Borough of Ealing. All health visitors are qualified nurses or midwives with additional specialist training and experience in child health, health promotion and education. Health Visitors can advise on everyday issues such as breast feeding, sleeping and general nutrition as well as immunisation programmes, parenting classes, managing difficult behaviour and any special needs your child may have. They can also signpost families to specialist help and services for issues such as: unemployment, recent bereavement, family conflicts and support for families who have recently arrived in the country from abroad.
Health Visitors in Ealing work as part of a team called Early Start Ealing (see below).
Early Start Ealing
Early Start Ealing is a service for families – pregnant mums, expectant dads, parents, babies and children up to the age of five; bringing together workers from children’s centres, early years, health and other specialist services. There is a focus on prevention, promotion and early intervention including for children who may not meet expected milestones or those identified with Special Education Needs and/or Disabilities. Services offered include: Health Visitor services (including pregnancy, newborn baby and child development checks), baby and child health clinics, speech and language support, parenting support and groups, play and activity-based sessions for children. Some activities are drop-ins and others are by appointment or referral.
For more information contact the Early Start Ealing team for your area:
Southall & West Ealing Team
Reception: 020 3313 7848
Duty desk: 020 3313 7831
Acton & Central Ealing Team
Reception: 020 8383 8700
Duty desk: 020 8383 8748
Northolt & Greenford Team
Reception: 020 3313 7500
Duty Desk: 020 3313 7519
ISAID is a service provides free and confidential advice, information and support to parents, carers, children and young people aged up to 25. Services include: support at meetings (with school or local authority), assistance with paperwork, advocacy, explaining SEND procedures and informal mediation. Advice is impartial and confidential.
63 Mattock Lane
020 8280 2251
PESTS is a support group for families with children under the age of five with a disability. They provide a playgroup on Tuesday and Friday mornings (term-time only). As well as allowing the children to play together, there are visiting speakers and therapists who work with the group. Transport is arranged to and from P.E.S.T.S for the families that need this service.
Support is offered through advice, information and befriending. There is a helpline available out of office hours. The group welcomes people from the whole of the London Borough of Ealing area. The office is staffed on a part-time basis; however, an Outreach Worker is available if the office is not staffed and can be reached on 07914 311298.
Once every six weeks there is a parents’ (adults only) evening where parents can listen to different speakers and talk to other parents in a friendly and informal environment.
Windmill Children's Centre
135 Windmill Lane
020 8571 9954