Below are key services that offer information, support and guidance to families, with specific services for children and their families with Special Educational Needs or a Disability (SEND).
Please note: Due to COVID-19, some services have had to change the way they operate. Please contact the service directly to find out what is available during this time.
Ealing Family Information Service (FIS) ensures that children, young people and families aged 0-19 (up to 25 for young people with additional needs) living in the borough, get the information, advice and guidance they need on all the local services and different types of support available to them. Support and advice includes: family support and outreach services, help with finding Ofsted registered childcare, understanding and accessing childcare funding, education, leisure activities, children centres, Early Start Ealing, services for young people and more.
Family Information Service SEND Officer
The FIS has a dedicated SEND Officer who provides advice, support and specialist information for families who have a child with additional needs or disability. A bespoke support service is also available to families who are experiencing challenges in accessing services such as childcare, that meet the needs of their child.
The FIS manages the SEND Local Offer. If you experience difficulty finding information, have a query or would like to share feedback in relation to the Local Offer website, please get in touch.
FIS SEND Officer
Ealing Family Information Service
020 8825 5588
Ealing has a network of 27 children's centres - led by seven main centres - each offering a range of activities and access to services for young children (aged pre-birth-5) and their families .Each centre provides a wide range of services for young children and their families to ensure that young children get the best start in life and that their families are well supported.
Contact Ealing (formerly Contact a Family) provide information and support to parents and carers of disabled children. They run a number of parent information workshops throughout the year on a range of topics relating to disability as well as condition-specific support groups. Families can also access seasonal events and family trips.
Contact EalingDormers Wells Children Centre Dormers Wells Lane Southall Middlesex UB1 3HX
Ealing Carers Centre provides information, advice, and signposting for unpaid carers across Ealing. Services include benefits advice, help with form-filling, referral to services, peer support groups, free counselling, a carers’ forum, coffee mornings, legal advice and reduced price holistic therapies. The Ealing Carers trust also have a dedicated young carers worker who can offer one to one support to young carers.
Ealing Carers Centre
1 Edgecote Close
020 3137 6194
Ealing Young Carers Project for under 18’s, provides information and advice, fun activities in school holidays, regular after school clubs, lunch clubs, homework clubs and one-to-one support. The project is a chance for the young carers to have a break from their caring role and to meet other young carers in a similar situation. The aim is to make each club a place where young carers can have fun and support each other in a safe environment.
Brentford FC Community Sports Trust
37 Half Acre
020 8326 7044
You can find out more about young carers services on our Support for Carers page.
Ealing Mencap represents the interests of people with learning disabilities and their carers within the borough of Ealing. Ealing Mencap offers a range of opportunities and services for people with learning disabilities as well as their carers and families: Life skills, training, advice, housing support, travel training, social clubs and children’s services. Services are based at their main centre, Enterprise Lodge, as well as in the community, at other centres in the borough.
020 8566 9575, (Mon-Fri, 9am-5pm)
Ealing Parent Carer Forum was set up to give local parents a voice in planning and delivering services to children with disabilities/additional needs.
If you care for a child or young adult with additional needs in education, health or social care the Ealing Parent & Carer Forum is for you. They work to ensure Ealing Council, local health and other service providers understand what our children and young adults really need to deliver the support that is so essential to their development.
As a parent or carer your opinions count. With your help the forum can have a real impact. It means the views and wishes of members and their children are taken into consideration when policy decisions are made.
We also realise that first and foremost parents want practical advice on the issues they face and therefore offer monthly free information workshops sessions on a variety of topics. See the event page on this website for details of our next session.
To join the forum or simply find out more please email on firstname.lastname@example.org
Administrator on email@example.com or
Chair on firstname.lastname@example.org
Phone number : 07955 820148
Early Start Ealing Health Visitors provide support for all families with children under the age of five who live in the London Borough of Ealing. All health visitors are qualified nurses or midwives with additional specialist training and experience in child health, health promotion and education. Health Visitors can advise on everyday issues such as breast feeding, sleeping and general nutrition as well as immunisation programmes, parenting classes, managing difficult behaviour and any special needs your child may have. They can also signpost families to specialist help and services for issues such as: unemployment, recent bereavement, family conflicts and support for families who have recently arrived in the country from abroad.
Health Visitors in Ealing work as part of a team called Early Start Ealing (see below).
Early Start Ealing
Early Start Ealing is a service for families – pregnant mums, expectant dads, parents, babies and children up to the age of five; bringing together workers from children’s centres, early years, health and other specialist services. There is a focus on prevention, promotion and early intervention including for children who may not meet expected milestones or those identified with Special Education Needs and/or Disabilities. Services offered include: Health Visitor services (including pregnancy, newborn baby and child development checks), baby and child health clinics, speech and language support, parenting support and groups, play and activity-based sessions for children. Some activities are drop-ins and others are by appointment or referral.
For more information contact the Early Start Ealing team:
Early Start Ealing Main Hub
email@example.com / 020 8102 5888
Health Visiting-Southall & West Ealing Team
Health Visiting-Acton & Central Ealing Team
Health Visiting-Northolt & Greenford Team
ISAID is a service provides free and confidential advice, information and support to parents, carers, children and young people aged up to 25. Services include: support at meetings (with school or local authority), assistance with paperwork, advocacy, explaining SEND procedures and informal mediation. Advice is impartial and confidential.
1 Edgecote Close,
0203 9788 989
P.E.S.T.S is a support group for families with children under the age of five with a disability. They provide a playgroup on Tuesday and Friday mornings (term-time only). As well as allowing the children to play together, there are visiting speakers and therapists who work with the group. Transport is arranged to and from P.E.S.T.S for the families that need this service.
Support is offered through advice, information and befriending. There is a helpline available out of office hours. The group welcomes people from the whole of the London Borough of Ealing area. The office is staffed on a part-time basis; however, an Outreach Worker is available if the office is not staffed and can be reached on 07914 311298.
Once every six weeks there is a parents’ (adults only) evening where parents can listen to different speakers and talk to other parents in a friendly and informal environment.
Windmill Children's Centre
135 Windmill Lane
020 8571 9954
Information on Services and Support Guide- For children, young people and adults aged 0-25 with social communication difficulties/Autism before and after a diagnosis
Suspecting or finding out your child or young person has a diagnosis of autism or is being assessed, can be a very worrying time. You may feel overwhelmed and not immediately know what it means for both you and your child or young person, what you can do to support your child during assessment and after, if a diagnosis is confirmed. Or, importantly where you can access support, what support is available to you in Ealing and wider. You may also only be ready to find out more about it in your own time so to have information ready at your fingerprints is important to access when you need it.
The good news is - a lot of support and information is available to you and your family – both within Ealing and nationally – from advice information and guidance, workshops courses, groups/networks and 1:1 support.
“If you’ve met one person with autism, you’ve met one person with autism,” Dr. Stephen Shore
All children and young people, whether or not they have a diagnosis of autism have a unique set of skills, strengths and talents. When working or living with children with social and communication needs and/or autism, it is particularly important to identify their strengths.
We understand that finding out what support is available can sometimes be challenging, and it helps to have information readily available so you know where to go for some help, support or advice. You may be a parent/carer of a child/ young person with autism, social communication needs, or, assessments are still underway. Or you may be a young person with autism, or even a professional looking for more information on services locally and wider.
Regardless of diagnosis and situation, we hope this guide can provide you with as much information as possible on what services are there to support you.
Although we’ve tried our best to ensure that this guide is easy to read for all, we understand that some words or abbreviations may be new to you, so we have put together a glossary located at the end of the guide to support you. Please do refer to the glossary if you need further guidance in understanding what a term means.
- Read the Information on Services and Support Guide for children, young people and adults aged 0-25 with social communication difficulties/Autism before and after a diagnosis
We welcome all feedback- what were you hoping to find within this guide? Did you have any suggestions on how it can be improved? You can provide feedback on this guide on our 'Feedback' tab, or by contacting the Family Information Service on 020 8825 5588 / firstname.lastname@example.org