Skip to main content

Coronavirus (COVID-19) - Latest information

  • To find the latest health information on coronavirus please visit the NHS website (external link) 
  • To find the latest government guidance please visit the website  (external link) 
  • To find the latest information from Ealing Council, please visit the Ealing Council website (external link) 

Symptoms of coronavirus

The symptoms of coronavirus are:

  • high temperature
  • new,continuous cough
  • loss or change to your sense of smell or taste

For more information visit NHS Choices

What to do if you need medical help

If you have any of the main symptoms of coronavirus:

  1. Stay at home (self-isolate) – do not leave your home or have visitors. Anyone you live with, and anyone in your support bubble, must also self-isolate.
  2. Get a test – get a test to check if you have coronavirus as soon as possible. Anyone you live with, and anyone in your support bubble, should also get a test if they have symptoms. You can request a test on the NHS website. 

If you are worried about your symptoms or are not sure what to do, you can Use the NHS 111 online coronavirus service, or call 111. Call 111 if you cannot get help online. Do not go to places like a GP surgery, hospital or pharmacy.   

Get advice from NHS 111 if you're worried about your child or not sure what to do.

For more information visit the NHS website

If you need help or advice not related to coronavirus:

  • For help from a GP – use your GP surgery's website, use an online service or app, or call the surgery.
  • For urgent medical help – use the NHS 111 online service, or call 111 if you're unable to get help online.
  • For life-threatening emergencies – call 999 for an ambulance.

Read more advice about getting medical help at home.

When your child is ill or injured it is very difficult to decide if/when to call your child’s GP, NHS 111 or go the Accident and Emergency Department (A&E).

You can read the NHS Parent's Guide - COVID-19 for guidance. 

The Royal College of Paediatrics and Child Health have also produced further guidance for parents/carers on what to do what to do when your child is unwell or injured during this time- View this resource

Department for Education Coronavirus helpline

The DfE have launched  a new helpline to answer questions about COVID-19 related to education. Staff, parents and young people can contact the helpline as follows:

Phone: 0800 046 8687


Opening hours: 8am to 6pm (Monday to Friday) Saturday to Sunday, 10am to 6pm 

Please see below for most recent updates.

Educational Settings Updates

From 8 March, all children and students should return to school and college. All primary pupils should attend school from this date What parents need to know about early years providers, schools and colleges during COVID-19 - GOV.UK ( 

Please see below letters to parents/carers about the return to school on 8th March which provides further information as well as new updates on what will be in place: 

Translated versions of the above letter, as well as further supportive information can be found on the return to school page. Return to School |  Ealing Directory (

Free COVID-19 test for residents without symptoms

Free COVID-19 test for residents without symptoms

Residents can now get a free coronavirus test in Ealing, even if they do not have COVID-19 symptoms. 

To find out more and to book a slot please visit the Ealing Council website: Coronavirus (COVID-19) | Ealing Council

If you have symptoms: 

If you, or anyone in your household, develop symptoms - a new, continuous cough; high temperature; loss or change to your sense of smell or taste - you must all stay at home and self-isolate immediately and the person with symptoms must book a test online on or by calling 119. 

WhatsApp and social media misinformation: Coronavirus Act

We have been made aware of rumours circulating on social media which suggest that, under the Coronavirus Act, school children displaying COVID-19 symptoms can be taken and detained by the state in a government testing centre and held for 14 days, plus tested without parental consent, according to a letter from the Children’s Commissioner. 

Please be aware that these rumours are not true. Screening or assessing a child can only take place in the presence of carer, parent or guardian.  

If your child displays symptoms it is very important that they get a test and that they do not go to school or nursery so that they don’t make any other children unwell. If they become unwell at school, you will be contacted, asked to remove them from school and advised to take them for a test.

For more information please see the flowchart for parents and carers which advises you on what steps to take if your child displays symptoms. 

You can also visit our Return to School page for tips on supporting your child's return to school. 

Holiday playschemes, after school clubs and other out of-school settings

Latest government guidance: Guidance for parents and carers of children attending out-of-school settings during the coronavirus (COVID-19) outbreak - GOV.UK ( 

For further information, advice and guidance please contact the Family Information Service

Tel: 020 8825 5588  



Resources for parents/carers

We have compiled some resources which you may find useful, including how you can speak to children about coronavirus , educational activities and more. Visit our Coronavirus- useful resources page. 

Updates to services and support during COVID-19

We have compiled all the information we've received about changes to services for children, young people and families during the COVID-19 situation. Visit our Updates to services and support during COVID-19 page.

Food Banks, Food Distribution Services & Food Bank Collections

We have compiled all the information we have on local food banks and food collections points. Visit the Food Banks, Food Distribution Services & Food Bank Collections page for more infomation.

Where to find latest information Updates on COVID-19:

Ealing Council Updates (includes information on local testing, government updates and support for residents and businesses)  

NHS Updates on COVID-19 including symptoms, self isolation,  testing and tracing:

Guidance on shielding and protecting people who are clinically extremely vulnerable from COVID-19: 

Staying Alert and Safe (Social Distancing) Guidance

Travel advice for those travelling and living overseas:

Education and Childcare- Guidance for teachers, school leaders, carers, parents and students

What parents and carers need to know about schools, colleges and other education settings during the coronavirus outbreak

Guidance on schools, colleges and local authorities on maintaining educational provision  

Guidance for further education and skills providers on maintaining provision

Guidance for parents and carers covering changes to after-school clubs, holiday clubs, tuition, community activities and other out-of-school settings for children and young people over the age of 5 during the coronavirus (COVID-19) outbreak.

Face coverings: when to wear one and how to make your own

Information in other languages

All pages on this directory can be accessed in other languages using the Google Translate option on the top right hand side of this page (this does not include any downloadable attachments).

Doctors of the World have produced information on Coronavirus (COVID-19) advice for patients in 60 languages, which were produced in partnership with the British Red Cross. 

COVID-19 Infographics-  infographics to help summarise key points about COVID-19 in a variety of languages to get the right information in an easy to understand format. Languages availableinclude Punjabi,Somali, Arabic, Polish and more. 

You may also find the information you are looking for on the Ealing Council website, also available in multiple languages 

Back to top